1.
Overall, how satisfied are you with PIE's services?
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2.
How satisfied are you with the following aspects of our service?
| Very satisfied | Satisfied | Neutral | Dissatisfied | Very dissatisfied | |
|---|---|---|---|---|---|
| Turnaround time for requests and renewals | |||||
| Accuracy and clarity of quotes and invoices | |||||
| Communication and responsiveness | |||||
| Post-sales care and follow-ups | |||||
| Overall customer support experience |
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3.How clear is your understanding of PIE's purpose-powered model -- donations generated through your expenses?
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4.How meaningful is the purpose-powered aspect of PIE to your organization?
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4b.What do you value most about PIE's purpose-powered approach? Optional
5.How likely are you to recommend PIE to a colleague or another organization?
Not at all likelyExtremely likely
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6.What is the primary reason for your score? Optional
7.What can we improve to better serve you? Optional
8.Is there anything we are doing particularly well that you'd like us to continue? Optional
9.Which services would you be interested in purpose-powering with PIE in the future? Select all that apply
10.Are there specific services, vendors, or solutions you'd like PIE to explore or offer? Optional
11.Any additional comments, suggestions, or feedback? Optional
12.May we contact you if we have follow-up questions about your feedback?
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Thank you for your feedback!
Your response has been recorded. We genuinely appreciate you taking the time to share your experience -- your input directly shapes how PIE serves you and the nonprofits you're supporting through your expenses.
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